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Value Lights (we, our, us) is committed to protecting the privacy and security of your personal information. This policy (together with our terms of use and any other documents referred to in it) explains how we will collect, store and use any personal information about you so please read the following carefully.
DATA PROTECTION PRINCIPLES
For the purposes of this policy data protection law means: (i) until 25 May 2018 the Data Protection Act 1998 and then (ii) from 25 May 2018 and unless and until it is is no longer directly applicable in the UK, the General Data Protection Regulation ((EU) 2016/679) (GDPR) and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK and then (iii) any successor legislation to the GDPR or the Data Protection Act 1998.
We will comply with data protection law. Personal information we hold about you will be:
Used lawfully, fairly and in a transparent way.
Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
Relevant to the purposes we have told you about and limited only to those purposes.
Accurate and kept up to date.
Kept only as long as necessary for the purposes we have told you about.
Kept securely.
THE KIND OF INFORMATION WE HOLD ABOUT YOU
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). There are "special categories" of more sensitive personal data which require a higher level of protection.
We may collect, store and use the following information about you:
Information you give us. You may give us information when you contact us, register to use our site at www.valuelights.co.uk or any other site operated by us (our site), place an order, provide feedback participate in social media, enter a competition, promotion or survey, and when you report a problem. This may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photographs.
Information we collect about you. When you visit our site we may automatically collect the following information:
technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, and browser information;
information about your visit to the site including traffic data, location data, web logs and other communication data.
Information we receive from other sources. We may receive information about you from third parties (including business partners providing technical, payment and delivery services, advertising networks and analytics).
HOW WILL WE USE YOUR PERSONAL INFORMATION?
We use your information:
to process your orders and manage your account
to communicate with you about our products and promotions;
to monitor purchase history, site use and traffic patterns to improve our site design and products.
to allow you to participate in interactive features of our site.
to personalise your repeat visits to our site
to contact you about leaving a review once your order has been completed
to verify your identity;
to enable third parties to carry out technical, logistical or other functions on our behalf.
to prevent and detect fraud or abuses of our site.
where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute).
SHARING DATA WITH THIRD PARTIES
We do not transfer your information to anyone for marketing purposes without your consent. However, it may be necessary for us to share your personal information with third parties in the following circumstances:
OUR SERVICE PROVIDERS AND SUPPLIERS
In order to make certain services available to you, we may need to share your personal information with some of our service partners. These include IT, delivery and marketing service providers.
We only allow our service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls. We also impose contractual obligations on service providers relating to data protection and security, which mean they can only use your data to provide services to us and to you, and for no other purposes.
OTHER THIRD PARTIES
in processing your order we may send your details to and use information from credit reference and fraud prevention agencies;
if we or our business are acquired by a third party when our customers’ personal data will be transferred to the buyer;
If we have to disclose in order to comply with a legal obligation;
in order to enforce or apply the terms of our contract with you; or
to protect the rights, property, or safety of Value Lights, our customers, or others.
HOW LONG WILL WE KEEP YOUR INFORMATION?
We will retain your personal information no longer than is necessary for the purpose we obtained it for thereby reducing the risk that it will become inaccurate, out of date or irrelevant. Information that is no longer needed will be securely deleted. Different retention periods apply for different types of data, however the longest we will normally hold any personal data is 7 years.
WHAT ARE THE CONSEQUENCES OF FAILING TO PROVIDE PERSONAL INFORMATION OR WITHDRAWING CONSENT?
If you fail to provide certain information when requested:
We may not be able to fulfil your orders or perform other aspects of any contract we have entered into with you
We may be prevented from complying with our legal obligations
You may not be able to participate in the interactive aspects of our site.
INFORMING US OF CHANGES
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.
CHANGE OF PURPOSE
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal information without your knowledge or consent where this is required or permitted by law.
MARKETING
We would like to send you information about our products and services which may be of interest to you. If you have signed up for an account with us whilst making an online purchase or consented to receive marketing in any other way, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, you can unsubscribe at the foot of every email or contact us at [email protected].
Web Banner Advertising - If you visit our site, you may receive personalised banner advertisements whilst browsing other websites. These will relate to products you have viewed whilst browsing our site on your computer or other devices. These advertisements are provided by us via specialist providers using ‘cookies’ placed on your computer or other devices. You can remove or disable cookies at any time - see our Cookie Policy for further information.
INTERNATIONAL TRANSFERS
To deliver products and services to you, it is sometimes necessary for us to share your personal information outside of the European Economic Area, usually when service providers are located outside the EEA or if you are based outside the EEA. These transfers are subject to special rules under data protection laws. If this happens, we will ensure that the transfer will be compliant with data protection law and your personal information will be kept secure.
WHAT ARE YOUR RIGHTS?
Right of access - You have the right to obtain confirmation that your data is being processed and access to your personal data. You can make a request by email to: [email protected], or in writing to: Business Support Manager, LSE Retail Group. Lyntown Trading Estate, Eccles, Manchester M30 9QG
In most cases we will provide a copy of the information free of charge. However, we may charge a reasonable administration fee when a request is manifestly unfounded or excessive or to comply with requests for further copies of the same information although this does not mean that we will charge for all subsequent access requests.
We must without delay and in any event within 1 month of your request (subject to extensions in some cases):
confirm what personal data we hold about you;
provide a copy of the data in commonly used electronic form; and
provide any supporting explanatory materials.
We can extend the time to respond by a further two months where requests are complex or numerous. If this is the case, we will inform you of this within one month of the receipt of the request and explain why the extension is necessary.
Where requests are obviously unfounded or excessive we can refuse to respond. In such cases, we will, within one month, explain why and will inform you of your right to complain to our Supervisory Authority and to pursue a legal remedy.
Data portability – in addition to your access right you can require us to provide a copy of your information that we hold in a commonly used machine readable format
Rights of Correction and Erasure (“right to be forgotten”) You may ask us to correct or remove information you think is inaccurate.
RIGHT TO WITHDRAW CONSENT OR RESTRICT PROCESSING
Processing for marketing purposes - You may object, at any time, to the processing of your personal data for direct marketing purposes. When you register and every time we get in touch with you, we will offer you the opportunity to opt-out of any service to which you have subscribed. Any e-mail we send you will contain an easy automated opt-out.
Processing for our legitimate interest - You can object to any processing which is for our legitimate interests or those of a third party in which case, the processing must stop, unless there are compelling legitimate grounds for the processing which override your rights, or where the processing is necessary in relation to legal action.
You can raise an objection, withdraw consent or restrict processing by email to [email protected], or in writing to Business Support Manager, LSE Retail Group. Lyntown Trading Estate, Eccles, Manchester M30 9QG.
Right to Complain - If you have any concerns with how we keep and use your information please contact our Data Protection Officer by email at [email protected], or in writing to Business Support Manager, LSE Retail Group. Lyntown Trading Estate, Eccles, Manchester M30 9QG. You may also complain to our Supervisory Authority, the Information Commissioner’s Office by using their livechat service via their website at https://ico.org.uk/global/contact-us/live-chat or by phone on 0303 123 1113 or, where different, the Supervisory Authority where your data has been processed. We will advise you of this where appropriate.
AUTOMATED DECISION MAKING
You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making, unless we have a lawful basis for doing so and we have notified you. We do not envisage that any decisions will be taken about you using automated means, however we will notify you in writing if this position changes.
HOW WE KEEP YOUR INFORMATION SECURE
We use Secure Server Software (SSL) to ensure that personal information, including credit card details, remains private and secure. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential.
We will maintain appropriate safeguards to ensure the security, integrity and privacy of your information and will take reasonable steps to try to ensure that third parties to whom we transfer any of your information will provide sufficient protection of that information.
OTHER WEBSITES
Our site may, from time to time, contain links to and from the websites of partner networks, advertisers and affiliates. Please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these. Please make sure you are happy with these policies before you submit personal data to these organisations via their websites.
KLARNA
In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.
General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarana's privacy policy.
CHANGES TO OUR PRIVACY POLICY
We will regularly review this Privacy Policy, taking account of any complaints about information handling and updating it as necessary to reflect any changes in our collection and use of personal data. Any changes we may make in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes. The Privacy Policy was last updated in May 2018.
HOW TO CONTACT US
Questions, comments and requests regarding this Privacy Policy should be addressed to:
Business Support Manager, LSE Retail Group. Lyntown Trading Estate, Eccles, Manchester M30 9QG
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If you’ve ever lay melting in your home during the height of a heatwave, then you know how many homes are simply not built to withstand heat. You might have even had to play the game of cat and mouse that comes with such weather. The loathed, ‘I need a fan,’ followed swiftly by ‘sorry, we’re totally sold out’.
Over and over and over. So, once you’ve got a ceiling fan, you want to make absolute sure that it sticks around for as long as possible. Which, if you read our blog on how long ceiling fans last then you already know that knowing how to clean a ceiling fan and keep it dust free is key to giving your ceiling fan a long and happy life.
So here are our top tips for how to clean that ceiling light, a how-to keep that fan spinning.
The Pillowcase Method
If you’re a sucker for instant gratification or are looking to save your pennies, this one’s for you. Unless you don’t already own a pillowcase or two, but if that’s the case I’m not sure we can help you. You’re an adult, you should have a pillowcase.
It’s not that widely known, but cotton pillowcases are actually a great option for cleaning. So, beyond just this little hack next time you treat yourself to new bedding and get rid of the old ones, tuck away those pillowcases with your other cleaning supplies. Use them for cleaning mirrors, windows, any smear prone surfaces and ceiling fans.
There’s a knack to using a pillowcase to dedust your ceiling fans.
First, get a sturdy step ladder.
Avoid over leaning! Maintaining balance and stability is the only way to stay safe so if you are struggling to reach – get down and move the stepladder.
Make sure the fan and light (if it’s got one) are switched off.
Climb the ladder with a clean pillowcase in hand.
Make sure you’re protected from the dangers of debris. Noone wants eyes and lungs full of fan dust now, do they?
Lightly clean each blade of the fan, using the body of the pillowcase to catch falling dust.
If using cleaning products try opting for some human friendly mild dish soap or non-abrasive household cleaner to save your skin and respiratory system from upset.
Clean gently to avoid causing the blades any damage.
Make sure anything you’ve had to remove is properly and securely put back together; it is going to be spinning in the air after all.
An optional extra step to keep the blades cleaner for longer is to spray them down with a repelling spray.
Switch it back on and enjoy dust free air.
Microfiber Ceiling Fan Dusters
As with pretty much anything, someone’s gone ahead and made a product specifically for this task. Microfiber ceiling fan dusters are widely available online and in stores.
These are particularly handy for those who can’t get up on a stepladder because they mostly come attached to a pole. They’re also way cheaper than going out and buying a stepladder for this one task, so if you’re confident that you can stay on the ground for all your other household chores then this might be the best route to take.
If you choose a looped duster then you can simply hook the loop over each blade, move the pole back and forth until the dust is all gone and then hoover it up from the ground. Beware you’re not in the firing line of all that pesky dust coming down off your fan.
Cleaning the Fan’s Motor
When we’re talking about a fans longevity the motor is super important, if you let dust get all up in the motor then the lifespan is going to get cut short. Like the lifespan of a fan in the wild vs in captivity.
Make sure you’ve got a clear workspace and good task lighting before you jump in on your fan surgery. These are delicate inner workings and poking around willy nilly is a surefire way to do some damage.
As with any electrical item, make sure it’s switched off and disconnected from the mains before you go digging.
Please. We beg you.
The best way to keep it all clear and spinning smoothly is, firstly, to find it. It’s usually housed just above the fan blades, but this information should be available within the instructions that came with it. Once you’ve found the motor, give it the once over with a duster or soft brush (i.e., a paint brush or clean makeup brush) to fling off the bulk of the dust and then go in with a cannister of compressed air to blow away any remaining dirt or dust.
Some final safety tips, Sparky made us promise.
Above all else make sure the fan is disconnected from the mains.
Careful with that compressed air cannister! Avoid contact with skin and eyes. It’s not worth it!
When you kick up all that dust from the nooks and crannies of your ceiling fan it’s got to go somewhere, and we’d prefer that not be into your lungs. So, make sure you’re working in a well-ventilated area.
As with all electrics; your fan won’t be a fan of liquid. So be mindful of dousing it in liquid cleaning solutions.
Always look for professional help if you’re unsure. Or you’ll be winging it right into A&E.
Glass Light Shades and Globes
If you’ve gone for a ceiling fan and light combo, then you’ve got an extra step of cleaning for the extra convenience of a two in one.
Small price to pay if you ask us.
Make sure everything is still turned off and not electrified. Hop back up on your stepladder (read: carefully ascend to the top of the stepladder) once you’re there it’s time to remove the fitting. We recommend doing this during daylight hours and with the light turned off so as to avoid any potential ouchies. Give the globe/shade a good wash with some slightly soaped water and towel dry. Make sure it’s totally dry before you go putting it all back together.
Whilst you’re here you might as well have a look and make sure the bulbs are all working nicely and give them a once over with a duster.
Now you can refit the globe or shade, carefully and being careful not to smash or damage it. Once it’s all back together, test again to make sure it’s all tip top.
We’re not saying you need to make a ceiling fan deep clean part of your weekly cleaning routine, but giving everything a good scrub and dust once a month is going to play a huge part in keeping things flowing for up to ten years. Investing in good products isn’tjust about theone-offpayment, it’s about care and maintenance. So, assuming you don’t want to get stuck in the middle of summer trying to source an emergency fan in a fan drought… food for thought.